Hardware & IT Support
Every Machine Specced, Racked, and Working
End-to-end hardware support: we spec and source workstations, servers, networking, and storage, build and deploy them, then keep them running with monitoring, patching, and responsive on-site or remote help.
The layer nobody owns until it breaks.
Hardware is the part of the stack that gets attention only when it fails. Laptops are bought ad hoc from whatever was in stock, the server in the closet has no monitoring and no warranty, nobody is quite sure which switch feeds which room, and the backup was last tested a year ago. It works, right up until it doesn't.
One team accountable for the physical layer.
We start by specifying to the actual work: what the machines have to run, how many people, what has to be quiet, what has to be fast, and what has to survive a power outage. Then we source through trade channels, build and image the machines to a consistent standard, and handle racking, cabling, power, cooling, and network layout so the room is documented rather than improvised.
Engineered to production standards.
- Specification, procurement, and trade-channel sourcing for workstations, servers, GPUs, laptops, and peripherals
- Custom builds, imaging, and standardized deployment, including high-end AI, render, and video-editing workstations
- Racking, cabling, power, cooling, and network layout for offices, studios, and colocation
- Networking and connectivity: switching, structured cabling, Wi-Fi surveys, firewalls, VPN, and UPS
- Managed support: asset inventory, warranty tracking, monitoring, patching, firmware, and tested backups
- On-site and remote break/fix with defined response times, RMA handling, and refresh planning
“Hardware that just works, with one number to call when it doesn't”
Built for production from day one, then handed over with the runbooks so the capability stays with your team.
- 01Kitting out a new office, studio, or lab from empty room to working desks
- 02Replacing ad hoc laptop buying with a standard, supported fleet
- 03Specifying high-end workstations for AI, render, or video work
- 04Ongoing managed support for a team with no in-house IT
Battle-tested tools, chosen to fit your team and constraints, never technology for its own sake.
- Apple / Mac
- Windows & Linux
- NVIDIA GPUs
- Dell / HP / Lenovo
- UniFi / Cisco
- NAS & Backup
- UPS & Racking
Runs on
Your cloud account, your racks, or the edge.See the infrastructure behind it
Why teams pick us for this.
- 01
Specced from the work, not a catalog
We size machines from what they actually have to run, so you are not paying for headline specs the workload never touches or discovering the limit three months in.
- 02
Engineers, not just a help desk
The same team that builds AI and cloud systems specs your hardware, so the physical layer is designed around the software it has to carry rather than guessed at.
- 03
Accountable after the invoice
Procurement is the easy part. We stay on for monitoring, patching, warranty, backups, and break/fix, with response times you can hold us to.
Answers before you ask.
Do you only support hardware you supplied?
No. We will happily take on an existing fleet. We start with an audit, inventory what is there, flag what is out of warranty or past useful life, and build a refresh plan from that rather than insisting on a clean sweep.
Do you cover on-site support, or remote only?
Both. Most day-to-day issues are handled remotely, which is faster for everyone, and we come on site for builds, installs, cabling, and anything physical. Response times are agreed up front and written into the engagement.
Can you handle procurement, or do we buy the kit ourselves?
Either way works. We can source everything through trade channels and hand over working machines, or write the specification and let your procurement team buy it.
What size of organization do you support?
From a handful of people up to multi-site offices. Small teams typically want us to be their IT department; larger ones bring us in alongside an existing team for the hardware and infrastructure layer specifically.
More of what we do.
Ready to build the future together?
Tell us where you're headed. We'll map the fastest secure path from idea to production.